1. If you are a consumer (i.e. a natural person who enters into a legal transaction for purposes that can be ascribed neither to your commercial nor to your independent professional activity), you have a right of cancellation in accordance with the applicable provisions of law.

2. If you as a consumer exercise your right of cancellation according to para. 1, then we will bear the direct costs of returning the merchandise.

3. The right of cancellation is subject to the provisions which are presented in detail in the following

RIGHT OF CANCELLATION

You have the right to cancel this Agreement within fourteen days, with no questions asked. The deadline for cancellation is fourteen days from the day on which you, or a third person designated by you who is not the carrier, have or has taken possession of the merchandise.

To exercise your right of withdrawal, you must send us
,
QLOCKTWO TRADING LLC
Emaar Business Park, Building 1, Office Number 630
Dubai UAE
care@qlocktwo.com
Telefon: +971 4 5298622

,by means of a clear statement (e.g. a letter sent by mail, fax, or email) of your decision to cancel this Agreement. The appended revocation form can be used for this purpose but is not required.

Notification that you are exercising your right of cancellation suffices to meet the cancellation deadline if it is dispatched before the time limit for cancellation expires.


CONSEQUENCES OF CANCELLATION
If you cancel this Agreement, we must promptly return to you all payments that we have received from you, including the delivery costs (with the exception of the additional costs incurred if you have chosen a delivery method other than the most inexpensive, standard delivery option offered by us), no later than fourteen days from the day on which we receive notification of your cancellation of this Agreement. For this repayment we will use the same method of payment as that used by you for the original transaction unless otherwise expressly agreed with you; in no case will you be charged fees for the repayment. We may refuse to make the repayment until we have received the returned merchandise or you have provided proof that you have sent the merchandise back to us, whichever occurs first.

You must return or hand over the merchandise to us promptly, but in any event no later than fourteen days from the day on which you notify us of your cancellation of this Agreement. To meet the deadline, you must dispatch the merchandise before the 14-day time limit expires.

We will bear the direct costs of returning the merchandise.

You must pay for any loss in the value of the merchandise only if that loss in value is attributable to handling of the merchandise other what is necessary to ascertain its quality, attributes, or functionality.,

,END OF THE CANCELLATION POLICY

4. The right of cancellation does not apply to distance contracts
a) for delivery of merchandise that 1) is not prefabricated and an individual selection or determination by the consumer is decisive for its production (individual customer specification) or that are tailored to the personal needs of the customer, 2) that is by nature unsuitable for return or 3) that can perish rapidly or whose expiration date would be exceeded.
b) for delivery of audio or video recordings or of software if the delivered data media have been unsealed.